10.04.2009

Ms. Manners on Shopping Etiquette: Digest One

Why hello there, fellow shoppers. Welcome to the first installment of Ms. Manners on Shopping Etiquette. The inspiration for this post comes from a shopping trip that my friend, Mackenzie, and I took to the Hebron GAP outlet on Saturday morning. We intentionally arrived there soon after the store opened because - holy crap - does it get crazy on Saturdays.

For those of you who have been to the Hebron store, feel free to skip the next paragraph.

Everyone else, listen up. This place is chaos on the best days. It's located in an industrial park and resembles a warehouse space, but has the typical white GAP walls. They carry the GAP Inc. brands' (Banana Republic, Old Navy etc.) reject clothes, which equals damaged or last season clothing. The aisles are packed so that shoppers can barely get through them. Searching through the miles of racks is a must because there's no order, and no telling when an item is defective. To add to the issue, they have carts for customers' "convenience" leaving little hip room in the aisles. That being said, shoppers can score amazing deals - amazing enough that the bargains makeup for the hassle.

The space issue and shopping nightmare (in many people's opinion) are the inspiration for this entry. Practice the following guidelines for common courtesy while shopping where ya have to dig, where there's only sucking-in-the-tummy aisle space and mass crowds. (This goes for Black Friday too!!!)
  1. Aisles: follow the flow. If someone is going one direction while browsing through an aisle. Don't go down the same rack of clothes the opposite way. It's rude, it's pushy and a little obnoxious. Also, pull carts to the side.
  2. Leave the kids at home. I know. I'm not a mom, and it may sound jerky. But I'm not a mom! I don't want to deal with your kids. Shoppings trips with children are stressful for parents. Stressful for kids. AND stressful for other shoppers. Shopping excursions aren't appropriate for them.
  3. Fitting rooms: clean up after yourself. Properly put clothes back on hangers. Button them, zip them and tie them. Don't leave gum wrappers, receipts or anything else behind on the floor and benches. Everyone knows outlet stores can be chaotic. Why add to the sales associates' stress or other shoppers' stress for that matter?
Kindly follow these principles when on your next shopping trip to outlet malls - these principles can also be applied to any store but explicitly at outlet malls. Most people treat these trips as an all-day affair. The stores can be tight fits and people involved can be really overwhelmed with the situation. Being courteous is beneficial to all and can keep everyone's day a good one.

3 comments:

Thomas said...

personally i think "no carts" should be on that list, even if the establishment offers them. I mean you are shopping for clothes, is a cart really necessary?

Andrea said...

I really wanted to put it on there, but I hate offering up a problem without a solution. Although I don't know why they are at Hebron. There just isn't room for carts because of the aisles.

Steph M. said...

A woman after my own heart - #3 is KEY - i HATE going into dressing rooms full of the last "guest's" crap - I always re-hang, re-button, re-do everything i try on, and usually either take it back out to the floor if the shop doesn't have a "return" rack...it's a leftover obsession from my days (years!) in retail, where dressing room detail (and the ensuing cleanup duty) was my nemesis....